Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Hot tub/jacuzzi is closed from Mon 12 Sept 2022 until Fri 16 Sept 2022
Hot tub/jacuzzi is closed from Fri 23 Sept 2022 until Wed 28 Sept 2022
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.
We do not accept virtual cards.
*WE DO NOT ACCEPT payment with third party cards or virtual cards. If the card
card holder is not staying at the Hotel (to present documentation) or if payment
or if the payment is made with a virtual card, the reception will request a new payment
a new payment with a physical card and the previous payment will be reversed.
*CHECKS ARE NOT ACCEPTED
The name on the credit card used to make the reservation must match the name of the guest who will be accommodated at the property. For reservations made by a third party, an authorization form must be filled out and a copy of the ID document and credit card used must be presented.
Please note that only 1 child under 5 years old sharing a bed with the parents will benefit from free accommodation. The 2nd child will pay the full rate.
All guests under the age of 18 will need to present a valid photo ID to prove their identity and that of their parents. This document will need to be provided even if the minor is accompanied by his/her parents.